Telephone systems are the heart of every communication that takes place within a business premises. To be able to turn every single call to your prospect, it is a must to be on top of communication for your business. And this depends as much on having a good telephone system as it is on the staffs who are going to use it. It is highly recommended to spend well in maintenance or upgrading communication equipment.

 

Having a good IP Phone System can further improve the operations of the business for sure. It is increasing the productivity of employees, reducing the cost of business and make an easy and quick contacts possible with customers. As a matter of fact, there are various types of telephone system that you can find in the market today. However, your requirements are going to suggest which type is the best that you can have. Some of the general telephone buying factors ought to be taken into account.

 

The first thing that must be considered is going to be the number of people who is working in your business. The number of staffs who will be working on your office is going to determine the number of the units you need. Out of the overall number of your employees, you need to consider those who will demand telephone extension in one way or the other and at the same time, who could share a phone set with neighbouring colleague. By being able to determine this factor, you would now be able to know how many extensions you need.

 

Aside from the existing number of your employees, you need to consider as well the expected growth rate of your business. When considering the number of required extensions, you have to integrate the number of extensions that may be needed down the road.

 

Another crucial factor that must not be taken for granted is going to be the phone traffic. There are offices that are receiving greater number of calls in a certain time of the day than the others. And for such offices that experience these kinds of things, traffic control of the calls have become a big concern. So, if a certain business is getting lots of calls, it'll need an office phone system that could take as many calls as possible at a time and not to mention, with a voicemail feature as well. This way, in case that all phone lines are busy, the messages could just be recorded by the caller.